Welcome to SYRENXOLIA's Refund Terms. Your satisfaction is paramount to us, and we strive to ensure your experience is both rewarding and satisfactory. These Refund Terms outline the conditions under which refunds may be issued.
To qualify for a refund, the request must be submitted within 30 days of the purchase date. Products must be unused and in the same condition that you received them. They must also be in the original packaging.
Certain items are exempt from being refunded, including but not limited to:
To initiate a refund, please contact our Customer Service team at [email protected]. You will need to provide your receipt or proof of purchase. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days. Please note that it might take some time for the refund to display on your account statement.
If you haven’t received your refund within the specified timeframe, first recheck your bank account. Then, contact your credit card company since it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us at [email protected].
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please send us an email at [email protected] for further instructions.
To return your product, you should mail your product to: 123 Syren Lane, Cityville, CT 06001, USA. Shipping costs are non-refundable, and if you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions regarding our Refund Terms, please contact us at [email protected] or call us at +1 (234) 567-8901.
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